FREQUENTLY ASKED QUESTIONS
How do I clean my bottle?
We recommend hand washing with soap and water only. It is recommended to dry the inside of your bottle with a towel immediately after use to avoid tarnishing. You can leave the cap off of the bottle until it is air dried completely. If you follow this method, your bottle should stay perfectly shiny forever! Check out our video with our step-by-step cleaning process here.
My bottle is tarnished. Can I still use it?
Real copper naturally patinas, especially with exposure to moisture. Tarnish is not rust, and it is completely removable. We recommend using a copper polish or natural cleaning solution intended for copper and a soft cloth to safely remove the tarnish followed by a hand wash with soap and water. Lemon juice is all natural and works great!
Is copper safe to drink water out of?
Copper itself is safe to drink out of and is known to boast many health benefits. While uncommon, if you have hypersensitivity to any metals, it is recommended you check for allergies to copper prior to use. Do not drink out of a tarnished bottle, any patina should be removed before resuming use and proper care should be used to maintain the bottle. If you are pregnant or have any medical conditions, you should consult a physician before use.
Can I use hot liquids in my bottle?
AYUR bottle is not recommended for use with hot liquids and your bottle should not be exposed to extremely hot temperatures or left in the sun for a prolonged period of time.
Is the handle of the cap removable?
Yes, the handle on the bottle twist cap is removable but should be handled with care as to not bend it out of place. We recommend not twisting the bottle by the handle, and using the cap itself to twist open and closed for daily use. The bottle can be carried by the handle.
Are the silicone sleeves removable?
Yes, the silicone sleeves are removable and interchangeable. Initially, your sleeve may be tight and somewhat difficult to apply and will loosen over time. Your bottle should come with an insert that includes instructions for how to remove/apply the sleeves. Please visit our blog to view a step-by-step video on how to apply the sleeves here.
Do you offer a Brand Ambassador program?
Yes! If you are interested in becoming one of our brand ambassadors, please click here to fill out an application.
Do you offer wholesale?
Yes, if you are a store interested in carrying our line, please visit the wholesale section of our website for more information.
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